TERMS & CONDITIONS

Welcome to Seyal.Online, owned and operated by Innovative HR & Training Services Pvt Ltd. These Terms & Conditions ("Terms") govern your use of the website and services provided by seyal.online. By accessing or using our website, purchasing tickets for events, or subscribing to memberships, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using our services.

General

a. Seyal.Online: Seyal.Online is an online platform that facilitates the sale of ticketed events and memberships to the Seyal Forum.

b. Users: Users of Seyal.Online include individuals purchasing tickets or subscribing to memberships ("Customers") and event organizers or hosts ("Organizers").

c. Eligibility: By using our services, you represent and warrant that you are of legal age and have the authority to enter into a legally binding agreement.

Ticketed Events

a. Purchase and Payment: Customers may purchase tickets for events listed on Seyal.Online. Payments for tickets must be made through the payment methods provided on the website.

b. Refunds and Cancellations: Refund and cancellation policies for events are determined by the respective event Organizers. Seyal.Online is not responsible for refunds or cancellations unless explicitly stated otherwise.

c. Event Guidelines: Customers attending events are required to adhere to the event guidelines and rules set by the Organizers. Seyal.Online is not liable for any issues or disputes arising from event attendance.

Memberships to Seyal Forum

a. Subscription: Customers may choose to subscribe to the Seyal Forum for access to exclusive content, events and benefits. The membership subscription will be subject to the fees and terms specified during the sign-up process.

b. Renewal and Cancellation: Seyal Forum memberships may be renewed automatically unless canceled by the Customer. Customers are responsible for managing their subscription settings and cancellation requests.

c. Content and Access: Seyal Forum membership provides access to exclusive content. Innovative HR & Training Services Pvt Ltd. reserves the right to modify, remove, or add content to the Seyal Forum at its discretion.

User Obligations

Limitation of Liability

a. Account Information: Customers are responsible for providing accurate and up-to-date information during registration. Any changes to account information should be promptly updated.

b. Prohibited Conduct: Users must not engage in any unlawful, abusive, or harmful activities while using Seyal.Online. This includes but is not limited to fraud, unauthorized access, and spamming.

c. Intellectual Property: All content, trademarks, and intellectual property on Seyal.Online are owned by Innovative HR & Training Services Pvt Ltd. and may not be used without explicit permission.

Limitation of Liability

Governing Law

a. Seyal.Online is provided on an "as-is" basis. Innovative HR & Training Services Pvt Ltd. does not warrant that the website will be error-free or uninterrupted.

b. Innovative HR & Training Services Pvt Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use Seyal.Online or its services.

Governing Law

a. These Terms shall be governed by and construed in accordance with the laws of India.

b. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Chennai, India.

Modifications to the Terms

a. Innovative HR & Training Services Pvt Ltd. reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on the Seyal.Online website.

b. Continued use of Seyal.Online after any modifications to the Terms constitutes acceptance of the revised Terms.

By using Seyal.Online, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you have any questions or concerns, please contact us at support@seyal.online.

REFUND POLICY

This Refund Policy governs the refund procedures for tickets purchased for events and memberships subscribed to the Seyal Forum on the Seyal.Online website ("Website") operated by Innovative HR & Training Services Pvt Ltd. ("we," "us," or "our"). Please read this Refund Policy carefully before making any purchase or subscribing to a membership.

By using our Website and services, you agree to be bound by this Refund Policy.

Ticketed Events Refund Policy

a. Tickets Sold: Once tickets are sold for an event through the Seyal.Online platform, they cannot be taken back or refunded, except as expressly stated in the event listing or as required by applicable laws.

b. Event Cancellation: In the event of an event cancellation initiated by the event Organizer, the Organizer's refund policy will apply, and we will make reasonable efforts to notify affected Customers about the cancellation and refund process.

c. Event Postponement or Rescheduling: If an event is postponed or rescheduled, your ticket will generally be valid for the new date, and no refunds will be issued unless explicitly stated otherwise by the Organizer or required by applicable laws.

d. Refund Requests: For any event-specific refund requests, please contact the event Organizer directly.

Seyal Forum Membership Refund Policy

a. Membership Fees: The membership fees for the Seyal Forum are non-refundable, except as required by applicable laws.

b. Cancellation of Membership: You may choose to cancel your Seyal Forum membership at any time. However, no refunds will be provided for any unused portion of the membership fee.

Exceptions

a. Legal Requirements: In case of any statutory obligations or consumer protection laws that entitle you to a refund, we will comply with such legal requirements.

b. Errors or Technical Issues: If you encounter any errors or technical issues during the ticket purchase or membership subscription process that result in double charges or other unintended financial consequences, please contact us immediately at support@seyal.online. We will investigate the matter and provide a resolution as necessary.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Innovative HR & Training Services Pvt Ltd.

Flat 3A, 3rd Floor, Rajaratnam Apartment,

No 59, TTK Road, Alwarpet, Chennai - 600 018. TN. India

Email: info@seyal.online

Effective Date: 27 July 2023

Please note that this Refund Policy is subject to change at any time. The most current version of the policy will be posted on our Website. It is your responsibility to review the Refund Policy periodically to remain informed about any updates or changes.